helping with Medicaid renewals
Helping your patients and clients renew their Medicaid coverage.
Health care providers and community organizations can play a critical role in helping people who are still Medicaid-eligible keep their coverage. We’re here to make sure you have everything you need to keep your patients who still qualify for Medicaid from losing coverage.
What are Medicaid renewals?
Each year, the Louisiana Department of Health conducts a review of all Medicaid members’ finances and family situations. This review, also called redetermination, is to determine who still qualifies for healthcare coverage through Medicaid.
Not everyone will renew at once. Prior to their anniversary date, Medicaid will contact members about their annual renewal.
How we can help
Educational Resources
Online Guide
This site, renewmedicaidla.com offers a step-by-step guide to completing the redetermination (renewal) process that can be shared with your patients and clients who have Medicaid coverage.
Member Services
Louisiana Healthcare Connections members can call Member Services with questions about their Medicaid renewal. 1-866-595-8133 (TTY: 711), Monday through Friday, 7 a.m. to 7 p.m.
